FAQ

~ When you light your new candle, it is important to let the surface of the wax melt evenly to the edge of the container to avoid a "tunnel" effect during future uses. This is especially important during the very first use.

~ To ensure the candle burns evenly, be sure to place it on a flat surface away from drafts.

~ To maximize the life of your candle, let it burn for a maximum of 2 consecutive hours and at least until the entire surface is melted.

~ Before each use, cut the wick so that it is about 1 cm from the edge of the wax. A wick that is too long will produce an unstable flame and more soot, while a wick that is too short may drown in wax or produce a very weak flame.

If the wax has formed a "tunnel" or you think you cut the wick too short, the candle may be producing a very weak flame, going out quickly, or simply not wanting to light. In this case, you can try removing a small amount of wax near the wick to give it more room.

Wooden wicks are easier to light with a long lighter and leaving the flame on the wick for 5-8 seconds to give it more power.

~ Our candles are hand poured from natural, biodegradable soy wax. Unlike the more popular paraffin wax, the wax we use is sustainably produced and chemical free, promising a cleaner, safer and longer burn for your candle.

~ We use crackling wicks made only from all-natural, eco-friendly, FSC-certified untreated wood.

~ Our fragrance oils are phthalate and paraben free, making them safer for you and the environment.

~ Our products and all materials used are not tested on animals and do not contain any animal derived substances.